FAQ

Frequently Asked Questions

When will my order ship?

Orders are typically processed within 1–3 business days. Once your order has shipped, you'll receive a tracking number via email.

How long does shipping take?

Most U.S. orders arrive within 3–8 business days after processing. Delivery times may vary based on location and carrier operations.

Do you offer free shipping?

Yes. We offer free shipping on qualifying orders of $75 or more.

How can I track my order?

Once your order ships, you'll receive a tracking number by email. Please allow up to 48 hours for tracking information to update.

What is your return policy?

We accept returns on unworn items with original tags attached within 7 days of delivery. To initiate a return, contact us at support@afterninecollection.com.

Do you offer exchanges?

No. We do not offer exchanges at this time. If you need a different item, please place a new order after your return has been approved.

What if my item arrives damaged or incorrect?

Please contact us within 3 days of delivery at support@afterninecollection.com with your order number and photos of the item and packaging. We'll review the issue and work to resolve it as quickly as possible.

How do I know what size to order?

Please refer to the size chart available on each product page. If you're between sizes, we recommend reviewing the product details and fit information before placing your order.

Can I change or cancel my order?

Because orders begin processing quickly, we cannot guarantee changes or cancellations after an order has been placed. Please contact us as soon as possible if you need assistance.

How can I contact After Nine?

For questions about your order, products, or returns, contact us at support@afterninecollection.com. We aim to respond within 1–2 business days.

About After Nine

After Nine was created for the woman rediscovering the version of herself that still deserves to be seen.

What started as a love for elevated fashion became something deeper, a brand built around confidence, femininity, and the moments that remind you who you are after dark. Not just through the dresses you wear, but through the feeling they create the second you put them on.

After Nine is for the nights that mean a little more.

The birthday dinners where you finally feel like yourself again. The rooftop conversations that turn into memories. The vacation nights that feel cinematic. The moments where confidence quietly returns and suddenly everyone notices the energy you walked in with.

Every piece is selected with intention. Sculpting silhouettes. Elevated details. Soft glamour. Statement energy. Styles designed to make you feel confident, feminine, unforgettable, and fully present in the moment.

Because looking good was never just about the dress.

It's about how you carry yourself when you finally stop shrinking, second-guessing, or waiting for permission to be seen.

This is confidence rebuilt, not borrowed.

STEP OUT. BE SEEN.