Shipping policy
Thank you for shopping with After Nine Collection.
1. Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has been processed and shipped, you will receive tracking information by email.
Processing times may be slightly extended during holidays, major sales, or high-volume periods.
2. Shipping & Estimated Delivery Times
After processing, most orders are estimated to arrive within approximately 5–8 business days.
Please remember:
Processing time and shipping time are separate.
For example, an order may require 1–3 business days for processing, followed by approximately 5–8 business days for delivery.
Delivery times may vary by item, fulfillment location, carrier, and destination.
Some styles may arrive sooner than others. If your order contains multiple items, they may arrive in separate packages and at different times.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, customs, or other circumstances beyond our control.
3. Ordering for a Specific Event or Date
If you are ordering for a birthday, vacation, wedding, date night, special event, or other specific date, we strongly recommend ordering as early as possible.
Expedited shipping is not currently available.
After Nine Collection cannot guarantee delivery by a specific event or travel date. Please review the processing and estimated shipping times before completing your purchase.
4. Shipping Rates & Free Shipping
Standard U.S. shipping is $6.99.
Free standard shipping is available on qualifying U.S. orders of $75 or more.
Any additional shipping promotions will be displayed on our website and applied according to the promotional terms.
5. Order Tracking
Tracking information will be emailed once it becomes available.
Please allow time for the carrier to scan your package. Tracking information may not update immediately after a shipping label is created.
If your order is shipped in multiple packages, you may receive more than one tracking number.
6. Cancellations & Order Changes
Cancellation or modification requests should be submitted as soon as possible after placing your order by emailing support@afterninecollection.com.
Once an order enters processing, we may be unable to modify or cancel it.
7. Shipping Address Changes
Customers are responsible for providing a complete and accurate shipping address at checkout.
Address changes cannot be guaranteed after an order has been submitted.
Once an order enters processing or has shipped, we may be unable to change the delivery address.
If an order is returned, delayed, or requires reshipping because of an incorrect or incomplete address, additional shipping charges may apply.
8. Undeliverable or Returned Packages
Packages marked undeliverable or returned to sender may require additional processing time before a resolution can be provided.
Refunds or reshipments are not guaranteed until the returned package has been received or its return status has been confirmed.
9. Unavailable Items
Occasionally, an item may become unavailable after an order has been placed.
If this occurs, we may refund the unavailable item and continue processing the remaining items in your order.
We may also contact you if additional information or action is needed.
10. Shipping Delays
While we work to provide timely delivery, delays may occasionally occur due to carrier operations, weather, holidays, high-volume periods, customs, or circumstances outside our control.
11. Questions About Your Order
For questions about your order, contact: